Professional Services
CBCI Telecom Professional Services
Expertise in Motion…Making your communications simple.
At CBCI Telecom our vision of the industry is unique; we believe that it’s not just about the equipment. We understand that our customer’s total satisfaction depends upon providing the highest level of post-sale service and support. As an Authorized Service Partner of major audio-visual equipment manufacturers, combined with our technical depth and experience, our services are an integral part of the CBCI Telecom offer.
Experts
CBCI’s Professional Services Team is comprised of Engineers, Project managers, Technical Specialists, Technicians, Service Coordinators. All have been recruited first and foremost for their dedication to customer service excellence assorted to their unmatched competences, industry expertise, knowledge and experience. Our team of Professional Services Experts is in place to support the process from decision to deployment of visual collaboration solutions and reflect industry best practices. Team members are actively involved with recognized professional affiliations such as Infocomm and hold professional designations from manufacturers such as, Crestron, Extron, Clearone, Cisco (formerly TANDBERG).
Benefits
With CBCI Professional Services you can concentrate on what you do best and let CBCI take care of the rest. It is the ultimate insurance that you will be able to maximize the return on your investment and maximize its use.
Programs
CBCI has developed a comprehensive set of programs that is unequalled in the country. Our offerings, based upon our many years of listening to our customers coupled with our experience and expertise, places CBCI Telecom in a unique market position. Not only do we offer specific service packages but we also customize plans designed to ensure that we not only meet, but also surpass your organization needs and expectations.
CBCI Telecom provides:
1. Consultation and design services
2. Project Management
3. Room Automation and Programming
4. On-site Installation
5. Global Deployment
6. Help Desk
7. Maintenance Services and Programs
• Gold Plus
• Bronze Plus and Bronze Service
• Silver Service Coverage